Returns & Exchanges
At MINIMARU, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return policy for most items in their original condition. Please ensure all products are unused and in their original packaging to qualify for a full refund or exchange.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to start the process.
Prepare Your Package
Carefully pack the items in their original box, ensuring all protective materials are included to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
